Use Cases

Delay and Demand Prediction

Discover the benefits of using Artificial Intelligence and Machine Learning to improve customer experience with delay and demand prediction


Together with a large transport operator, we led a successful project aiming at forecasting demand and delays in transport.

Our models are used by our client to :

  • Predict precisely forecast delays and customer influx;
  • Inform internal and external users of these predictions.


These solutions help our clients in the following ways:

  • Demand forecasting: Forecast with a high level of granularity how demand and delays will evolve, even in a tough time such as the current unforeseen crisis;

  • Customer journey improvement: Ensure customers benefit from these insights by having the information about upcoming delays, or upcoming peak hours.

  • Business continuity:Provide an optimal service thanks to accurate predictions, by having the capacity to make predictions based on several parameters that operators are unable to analyse in real time.


Are you curious to explore how to forecast demand or delays in your organization?

Just get in touch, we will be back to arrange a call.