Delay and Demand Prediction with AI
Improve customer experience and optimize transportation planning with Artificial Intelligence (AI)
Together with a large transport operator, we led a successful project aiming at forecasting demand and delays in transport.
Our models are used by our client to :
- Predict precisely forecast delays and customer influx;
- Inform internal and external users of these predictions.
These solutions help our clients in the following ways:
Demand forecasting: Forecast with a high level of granularity how demand and delays will evolve, even in a tough time such as the current unforeseen crisis;
Customer journey improvement: Ensure customers benefit from these insights by having the information about upcoming delays, or upcoming peak hours.
Business continuity:Provide an optimal service thanks to accurate predictions, by having the capacity to make predictions based on several parameters that operators are unable to analyse in real time.